Brochures and Guides
MHS Programs
Learn about benefits and programs for MHS members.
- MHS Overview (PDF) - Learn about MHS and the programs we offer
- Care Management Programs (PDF) - How MHS Care Managers can help you stay healthy
- CentAccount Program (PDF) - How to earn and spend rewards
- Crisis Text Line (PDF) - In crisis? Get free, confidential support, 24/7
- Disease Coaching (PDF) - Get help managing your health conditions
- 24-Hour Nurse Advice Line (PDF) - How and when to contact the free nurse line
- How to Schedule Transportation (PDF) - How to get free rides to the doctor and more
- Ombudsman Program (PDF) - How to get help working with MHS
Moms and Kids
MHS wants to make sure you and your children get the best care possible.
- Child's Dental Visit (PDF) - How to get a $20 reward by scheduling your child's dental visit
- Children with Special Needs Program (PDF) - Services for kids with special needs and their parents
- First Year of Life (PDF) - Program for new moms and babies
- Healthy Kids Club (PDF) - Free program for kids with books, newsletters and personalized ID cards
- Important Information for MHS Moms (PDF) - MHS maternity services and working with WIC
- Keeping Your Child Safe (PDF) - A guide to follow-up care for your child after behavioral health hospitalization
- Special Deliveries (PDF) - Program for women with complicated pregnancies
- Start Smart for Your Baby (PDF) - Program for pregnant women
Technology
Learn how to get information about your health insurance on the go. Get tips for using our portal, website and mobile app.
- Find a Provider Search (PDF) - How to use the Find a Provider search tool
- Find a Provider Search Results (PDF) - Learn about the information you see in the Find a Provider tool
- Member Portal Registration Help (PDF) - How to create a Member Portal account
- Member Portal Brochure (PDF) - How to use the Member Portal features
- Member Portal PMP Change (PDF) - How to change your PMP on the Member Portal
- MyMHS Mobile App (PDF) - How to download and use the MyMHS Mobile App
Understanding Your Health Insurance
Do you want to know when you should go to the ER or how much some services may cost? Check these guides for tips about your health insurance.
- Average Healthcare Costs (PDF) - Member guide to health care costs
- Emergency Room: Know When to Go (PDF) - Why and when you should go to the ER
- Understanding Medically Frail (PDF) - How the Medically Frail Program works and how you can qualify
- What is an Explanation of Benefits (EOB) (PDF) - Helpful guide to understanding an Explanation of Benefits (EOB)
Your Health
MHS wants you to be informed about important health topics.
- Advanced Directives (PDF) - Find out how to make important decisions now about your future health care
- Indiana's Opioid Epidemic (PDF) - MHS programs to help with substance use
- Opioid Information (PDF) - What parents need to know about teen substance use
- Protect Your Family from Lead (PDF) - How to recognize and avoid lead exposure
- Women’s Health Preventive Screenings (PDF) - What screenings are important and when women should have them
On-Hold Messages
When you call Member Services, you may hear one of the following messages:
Do you have kids that are 12 years old and younger? If so, join the Healthy Kids Club! This is a free educational program. It promotes fun ways for kids stay healthy. MHS Healthy Kids Club members get:
• A membership card from RosieRoo.
• A monthly e-newsletter with healthy tips and recipes.
• A fun, educational book mailed every three months.
Visit mhsindiana.com/kidsclub to sign up today!
Are you a HIP Plus member? Do you need help paying your POWER Account contribution? MHS members can now pay their monthly POWER Account contribution with rewards earned through the CentAccount healthy rewards program. A Customer Service Representative can help you use your rewards to make a payment today!
Have you recently moved? Do you have a new mailing address? Its important MHS has the right address so we can contact you about your health plan and benefits. If you need to update your address, please call the Department of Family Resources (DFR) at 1-800-403-0864. Don’t miss any important information – call today!
MHS wants to help you take charge of your health – no matter where you are. The new MyMHS mobile app gives you access to your member information, anytime, anywhere!
With the MyMHS app, you can find a nearby provider, view your ID card, check your CentAccount balance, contact MHS and more.
MyMHS is free and easy to use. Search for ‘MHS Indiana’ on the App Store or on Google Play. Download the app today and stay connected to your care!
Did you know that it is currently flu season? Protect yourself by getting your flu vaccine today! The flu can make you sick and really slow you down. Since you are a member of our health plan, the flu vaccine is NO COST to you. You CANNOT get the flu from the vaccine. Flu vaccines are available in doctor’s offices and some pharmacies. Ask your Member Services Representative where you can get a flu vaccine today. It’s that quick and easy!
Need help kicking the habit? Don’t give up! Each quit attempt moves you closer towards being tobacco free. And MHS and the Indiana Tobacco Quitline will help you. Members can earn $20 in CentAccount rewards for calling the Indiana Quitline at 1-800-QUIT-NOW (1-800-784-8669).