Guides and Manuals
Materials Order Form
We are proud to offer free materials and resources that can be used to help educate your staff, patients and partners about MHS and the programs we support.
Provider Manuals and Quick Reference Guides
Ambetter from MHS
Claims/Billing
EDI
- Top 10 Rejection Codes Help Aid (PDF)
- 5010 837P/I Companion Guide and Addendum B (PDF)
- 276-277-Companion-Guide (PDF)
- 270-271 Companion Guide (PDF)
- EDI COB Mapping Guide (PDF)
- HIP Third Party Payer Reference Guide (PDF)
- MHS Coordination of Benefits (COB) 2020 (PDF)
- MHS Denial Codes (PDF)
- Reject Reason Codes and Descriptions (PDF)
Other
Indiana Medicaid Bulletins and FAQs
Review all IHCP News, Banners and Bulletins
Having trouble finding what you need in a PDF? Hit Ctrl+F or go to Edit > Find, type in the term you are looking for, and press enter. Find will take you to the first use of that term. Each time you press enter, find will take you to the next occurrence of the term until you reach the end of the document.
If you would like any of these guides in print, please contact Provider Services at 1-877-647-4848.
Medicaid Navigators
- For Navigators: Next Steps (PDF) – Helpful sheet to provide to potential members who chose MHS on their application
- For Navigators: Quick Tips (PDF) – Important information and common questions to help you assist applicants
Member Management, Member Benefits and Services
Pregnancy Member Management
- Notification of Pregnancy (PDF)
- Notification of Pregnancy Information and FAQ on indianamedicaid.com
- Prenatal Vitamin Ordering Form (PDF)
Program Descriptions, Tools, and other Reference Guides
Posters & Brochures
Pay for Performance and Scorecards
Prior Authorization
- Physical Medicine Prior Authorization (PDF)
- Physical Medicine Provider FAQ (PDF)
- Physical Medicine QRG (PDF)
- Physical Medicine Tip Sheet (PDF)