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Provider Education & Training

Provider Webinars

The Provider Webinar Series is designed to offer MHS providers and their office staff a monthly opportunity to learn from subject matter experts and ask questions about current topics and best practices. Registration is free and each webinar will be one hour in length.

If you have a secure Provider Portal account, please register with the email address associated with your account.

Upcoming Webinars

Health Equity

Thursday, February 22, 2024 10:00-11:00 a.m.

Embark on a journey to deepen your understanding of health equity and its profound impact on individual and community well-being. In this enlightening session, we will explore the non-medical factors that significantly influence health outcomes, encompassing the conditions in which people are born, grow, work, live, and age. Additionally, we will examine the broader forces and systems that shape the daily life conditions of individuals and communities. Familiarize yourself with the resources MHS offers to lessen the burden and enhance the quality of life for individuals and communities. Learn how MHS is committed to promoting health equity through innovative programs, services, and community partnerships. Topics will include but are not limited to Social Determinants of Health (SDOH) and Culturally and Linguistically Appropriate Services (CLAS).

Mastering FQHC Billing: A Comprehensive Guide from Enrollment to Appeals

Tuesday, March 19, 2024 1:00-2:00 p.m.

Unlock the complexities of FQHC (Federally Qualified Health Center) billing in this comprehensive session designed to provide a step-by-step overview from initiation to resolution. Whether you're a healthcare professional, billing specialist, or administrator, this course is tailored to provide you with the knowledge and skills necessary to navigate FQHC billing processes seamlessly. This course offers a comprehensive guide for the entire billing lifecycle.

Maximizing Healthcare Excellence: MHS Quality and Incentive Programs for Primary Medical Providers

Thursday, April 18, 2024 10:00-11:00 a.m.

Calling all primary medical providers! Join us for an insightful session dedicated to exploring MHS' cutting-edge Quality Improvement programs, industry-leading standards, and performance measures designed to elevate the quality of care you provide to your patients. Discover valuable tools and strategies that will help bridge member care gaps and boost your Risk and Pay for Performance outcomes. Join us and be a catalyst for positive change in your healthcare community.

Mastering the MHS Secure Provider Portal and Website Navigation

Tuesday, May 21, 2024 1:00-2:00 p.m.

Join us to explore the robust features of the MHS Secure Provider Portal and gain invaluable insight into navigating the MHS website seamlessly. Whether you're a new user or looking to enhance your proficiency, this session will empower you with the knowledge to leverage MHS resources effectively. Join us for an informative and interactive session that will empower you to harness the full potential of MHS resources to benefit your practice and the patients you serve.

Navigating Behavioral Health with MHS: A Comprehensive Overview

Thursday, June 20, 2024 10:00-11:00 a.m.

This class is designed for healthcare providers who are eager to understand how MHS simplifies delivering behavioral health services, covering fundamental aspects from provider enrollment to claim processing and prior authorization. Join us to discover how MHS supports providers in delivering high-quality behavioral health care while ensuring a smooth and efficient administrative process. Don't miss this opportunity to enhance your proficiency and contribute to the well-being of individuals seeking behavioral health services.

Open Office Hours for CMS 1500 Billing: Your Virtual Resource Hub

Tuesday, July 16, 2024 1:00-2:00 p.m.

Step into our virtual open office hours designed exclusively for CMS 1500 billing, where you can engage with MHS staff in an interactive and personalized setting. Whether you're curious about recent updates, have general inquiries, or seek guidance on optimizing your interactions with your representative, this session addresses your CMS 1500 billing needs. Join us for an enriching and collaborative session focused on you and your CMS 1500 billing needs.

Provider Satisfaction Survey 2024: Unveiling the Impact on Healthcare Excellence

Thursday, August 22, 2024 10:00-11:00 a.m.

Join us in this enlightening class to better understand the provider satisfaction
survey and its impact on insurance plans. Explore ways the survey serves as a
tool for fostering open communication, building trust, and establishing a
partnership that benefits all stakeholders.

Wellcare: Navigating Changes and Updates

Thursday, November 7, 2024 10:00-11:00 a.m.

Join us for an exclusive session to gain comprehensive insights into the changes and updates coming to the Wellcare health plan in 2024. This class is designed to provide a detailed overview of what to expect and how to navigate the evolving landscape of Wellcare for the upcoming year.

Charting the Course: MHS Provider Experience in 2025

Tuesday, December 17, 2024 1:00-2:00 p.m.

Join us on a forward-looking journey as we explore the exciting developments and improvements planned for the MHS provider experience in 2025. This class is designed to provide a sneak peek into the innovations, enhancements, and strategies that will elevate your experience as a provider, ultimately
benefiting your practice and quality of care.

Last Updated: 02/21/2024