Statement of Non-Discrimination
Discrimination Is Against the Law
Managed Health Services (MHS) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). MHS does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).
Managed Health Services (MHS):
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
- If you need these services, contact MHS Member Services at 1-877-647-4848 (TTY 1-800-743-3333).
If you believe that Managed Health Services (MHS) has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity), you can file a grievance with:
- 1557 Coordinator,
- PO Box 31384, Tampa, FL 33631,
- 855-577-8234,
- TTY: 711,
- FAX: 866-388-1769,
- SM_Section1557Coord@centene.com.
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our 1557 Coordinator is available to help you.
You can also file a civil rights complaint with the Indiana Civil Rights Commission (ICRC) by calling 1-800-628-2909 or filing electronically at Indiana Civil Rights Commission website.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD) 0824.
Complaint forms are available at the U.S. Department of Health and Human Services website.
English:
Language assistance services, auxiliary aids and services, larger font, oral translation, and other alternative formats are available to you at no cost. For help from MHS, please call 1-877-647-4848 (TTY/TDD 1-800-743-3333).
Español (Spanish):
Tiene a su disposición servicios de asistencia lingüística, ayudas y servicios auxiliares, letra más grande, traducción oral y otros formatos alternativos sin costo alguno. Para recibir ayuda de MHS, llame al 1-877-647-4848 (TTY/TDD 1-800-743-3333).
中文 (Chinese):
如果您,或是您正在協助的對象,有關於 MHS 方面的問題,您有權利免費以您的母語得到幫助和訊息。如果要與一位翻譯員講話,請撥電話 1-877-647-4848 (TTY/TDD 1-800-743-3333)。
Deutsch (German):
Sprachdienstleistungen, Hilfsmittel und -dienste, größere Schrift, mündliche Übersetzungen und alternative Formate stehen Ihnen kostenlos zur Verfügung. Um Hilfe von MHS zu erhalten, rufen Sie bitte 1-877-647-4848 (TTY/Telekommunikationsleistungen für Gehörlose,(TDD 1-800-743-3333).
Pennsilfaanisch Deitsch (Pennsylvania Dutch):
Schprooch Helfe Services, Auxiliary Helfe un Services, greeser Font, mundlich Iwwersetzung, un annere verschiddliche Formats sin meeglich mitaus Koscht. Fer Helf vun MHS, ruf mol 1-877-647-4848 (TTY/TDD 1-800-743-3333).
မြန်မာ (Burmese):
ဘာသာစကား အကူအညီဝန်ေဆာင်မ�များ၊ အ ေထွေထွအေထာက်အကူြပု စက်ပစ�ည်းများ�ှင့် ဝန်ေဆာင်မ�များ၊ စာလံုးပို�ကီးထားေသာ ပံု�ှိပ်စာ၊ ��တ်ြဖင့်ဘာသာြပန်ြခင်း�ှင့်ေနာက်ထပ် ပံုစံအမျိုးမျိုးတိုကို ့ အခမဲ့ရယူ�ိုင်သည်။ MHS ၏ အကူအညီကိုရယူရန်1-877-647-4848 (TTY/TDD 1-800-743-3333) ကိုေခါ်ဆိုပါ။
Haitian Creole:
Gen sèvis asistans ak lang, sèvis ak zouti pou ede w kominike pi byen, tèks ki pi gran, tradiksyon aloral, ak lòt fòma altènativ ki disponib pou ou gratis. Pou jwenn èd nan men MHS, tanpri rele 1-877-647-4848 (TTY: 1-800-743-3333).
العربية (Arabic):
تتوفر لك خدمات المساعدة اللغة، والمساعدات والخدمات الإض ي افة، والتابة بخط كب، وال ت ي جمة الشفة، وغها من التنسقات البدلة دون أي تكلفة. للحصول ع المساعدة من MHS 1-877-647-4848 ير الاتصال ع الرقم .(TTY/TDD 1-800-743-3333)
한국어 (Korean):
언어 지원 서비스, 보조 지원 및 서비스, 큰 글꼴, 구두 번역 및 기타 대체 형식을 무료로 이용할수있습니다. MHS의도움이필요하면 1-877-647-4848 (TTY 1-800-743-3333) 로문의하세요.
Tiếng Việt (Vietnamese):
Quý vị có thể sử dụng các dịch vụ hỗ trợ ngôn ngữ, dịch vụ và phương tiện hỗ trợ, phông chữ lớn hơn, bản dịch bằng lời và các định dạng thay thế khác. Để được nhận trợ giúp từ MHS, vui lòng gọi tới số 1-877-647-4848 (TTY 1-800-743-3333).
Français (French):
Vous pouvez bénéficier gratuitement de services d’assistance linguistique, d’aides et services auxiliaires, de textes en gros caractères, de traductions orales et d’autres formats alternatifs. Pour obtenir de l’aide de MHS, veuillez appeler le 1-877-647-4848 (TTY 1-800-743-3333).
日本語 (Japanese):
言語支援サービス、補助支援サービス、拡大フォント、口頭翻訳、その他の代替 フォーマットを無料でご利用いただけます。MHSからのお問い合わせは、1-877-647-4848 (TTY 1-800-743-3333) までお電話ください。
Nederlands (Dutch):
Je kunt kosteloos gebruikmaken van diensten voor taalkundige hulp, hulpmiddelen en diensten, grotere lettertypen, mondelinge vertalingen en andere alternatieve indelingen. Bel voor ondersteuning van MHS 1-877-647-4848 (TTY/TDD 1-800-743-3333).
Tagalog:
Makakakuha ka ng mga serbisyo sa tulong sa wika, mga karagdagang tulong at serbisyo, mas malaking font, berbal na pagsasalin-wika at iba pang mga alternatibong format nang walang bayad. Para sa tulong mula sa MHS, pakitawagan ang 1-877-647-4848 ( 1-800-743-3333)
Русский язык (Russian):
Вы можете бесплатно получать услуги языковой помощи и устного перевода, вспомогательные средства и услуги, материалы, напечатанные крупным шрифтом, и в других альтернативных форматах. За помощью от компании MHS звоните по телефону 1-877-647-4848 (TTY/TDD 1-800-743-3333).
ਪੰਜਾਬੀ (Punjabi):
ਭਾਸ਼ਾ ਸਹਾਇਤਾ ਸੇਵਾਵ, ਸਹਾਇਕ ਉਪਕਰਨ ਅਤੇਸੇਵਾਵ, ਵੱ ਡਾ ਫਟ, ਮੌਿਖਕ ਅਨੁਵਾਦ, ਅਤੇਹੋਰ ਿਵਕਲਿਪਕ ਫਾਰਮੈਟ ਤੁਹਾਡੇਲਈ ਮੁਫ਼ਤ ਿਵੱ ਚ ਉਪਲਬਧ ਹਨ। MHS ਤਮਦਦ ਲਈ, ਿਕਰਪਾ ਕਰਕੇ 1-877-647-4848 (TTY/TDD 1-800-743-3333)'ਤੇਕਾਲ ਕਰੋ।
हिंदी (Hindi):
आपको भाषा सहायता सेवाएँ, सहायक साधन और सेवाएँ, बड़ेफ़ॉन्ट, मौखक अनु वाद और अन्य वैकिल्पक फ़ॉमट बना कसी शु ल्क केमलगे। MHS सेसहायता पानेकेलए, कृपया 1-877-647-4848 (TTY 1-800-743-3333) पर कॉल कर।