Pharmacy Appeals
Appeals need to be filed within 33 calendar days from the date on the letter telling you about the decision. You or your representative may write, phone, fax or email the appeal request and consent (if a representative) to:
- Written: MHS Appeals, P.O. Box 441567, Indianapolis, IN 46244
- Phone: MHS Member Services or MHS Appeals at 1-877-647-4848
- Fax: 1-866-714-7993
- Email: appeals@mhsindiana.com
If you disagree with the appeal decision, you can ask for a “Medicaid Hearing.” Send a letter to the following Indiana Medicaid address within 33 calendar days of getting your decision about your appeal. A judge will hear your case and send you a letter with the decision within 90 business days.
Indiana Family Social Services Administration
Hearing and Appeals Section, RM E034 – IGC-S, MS04
402 W. Washington St., Indianapolis, IN 46204