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Health Needs Screening

MHS needs to know how we can help care for you. And, we’ll reward you for telling us!

The Health Needs Screening (HNS) is a questionnaire that asks you about your health history and if you have any healthcare conditions. We want to know about your health right away so we can help match your needs with the right healthcare team. That’s why we give you a $30 My Health Pays reward if you complete this questionnaire within 30 days of becoming a member. Or you can get a $10 My Health Pays reward for completing it within 90 days of becoming a member.

  1. Go to a Walmart pharmacy kiosk.
    • Scan the QR code on the back of your My Health Pays rewards card at the kiosk.
    • Choose Health Needs Screening under the list of Current Programs.
    • Answer the questions about your health. This will help us tailor the care you need.
    • Your rewards will be immediately loaded to your card once you're done.
  2. Login to your member portal account. (Don’t have a portal account? Sign up for a secure member portal account today!)
  3. Call us. MHS Member Services is available from 8 a.m. to 8 p.m. Monday through Friday at 1-877-647-4848.
  • HIP Plus Members: Now you can pay your monthly POWER Account contribution with rewards earned through the My Health Pays Rewards program! Call Member Services at 1-877-647-4848 and use your rewards to make a payment today.
  • Learn more ways you can earn My Health Pays rewards.
Last Updated: 09/09/2022