Health Needs Screening

MHS needs to know how we can help care for you. And, we’ll reward you for telling us!

The Health Needs Screening (HNS) is a questionnaire that asks you about your health history and if you have any healthcare conditions. We want to know about your health right away so we can help match your needs with the right healthcare team. That’s why we give you a $30 CentAccount healthy reward if you complete this questionnaire within 30 days of becoming a member. Or you can get a $10 CentAccount healthy reward for completing it within 90 days of becoming a member.

  1. Visit the Walmart pharmacy kiosk and get your healthy reward right away! Learn more about how to use the kiosk.
  2. Login to your member portal account. (Don’t have a portal account? Sign up here.)
  3. Call us. MHS Member Services is available from 8 a.m. to 8 p.m. Monday through Friday at 1-877-647-4848.

Need help? Try reading this guide:

How to complete the health needs screening online.

  • HIP Plus Members: Now you can pay your monthly POWER Account contribution with rewards earned through the CentAccount Healthy Rewards program! Call Member Services at 1-877-647-4848 and use your rewards to make a payment today.
  • Learn more ways you can earn CentAccount rewards.