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Quality Improvement Program

MHS Cares About Quality

The MHS Quality Improvement (QI) program is focused on our members. It is designed to improve quality of care, member safety and quality of service. The annual QI Program Description (PDF) includes the quality goals for member care and services and the Quality Report Cards (PDF) show how MHS scored. If you’d like a printed copy of these materials, call MHS Member Services, 1-877-647-4848, and ask for one to be mailed.


CareINsite was developed by the Indiana Hospital Association using data reported to the Centers for Medicare & Medicaid Services and the Indiana State Department of Health. The data on this website includes important hospital quality measures including patient satisfaction, readmissions, infection, death, birthing outcomes and hospital charges.  All hospitals report data in the same way, making it easy to compare among hospitals and even between states.

Hospital Compare was created through the efforts of the Centers for Medicare & Medicaid Services (CMS) in collaboration with organizations representing consumers, hospitals, doctors, employers, accrediting organizations, and other federal agencies.  It provides information about the quality of care at over 4,000 Medicare-certified hospitals across the country.

Physician Compare is a Centers for Medicare and Medicaid Services (CMS) website designed to help individuals make informed choices.  Information found on Physician Compare will give the address, specialty, ABMS board certification, hospital affiliation, gender, medical school education and residency information for group practices enrolled as Medicare providers.

Healthgrades is an online resource for information about physicians, hospitals and health care providers that includes ratings based clinical and quality outcomes.