Telehealth Services

Your anytime, anywhere medical care service.

Teladoc is an easy way for MHS members to get care without leaving home. Teladoc lets you talk to a medical professional for any non-emergency health problems like colds, rashes, allergies and more. You can get help anytime you need– even at night or on the weekends! All providers are part of the MHS network. 

Why Use Teladoc? 

• Easy to connect through phone or video 
• No need to drive to a doctor’s office 
• No long wait times 
• Get care faster 
• Little to no cost to you 

Get medical advice, a diagnosis or send a prescription to your pharmacy right away.   

Get the care you need when you need it using Teladoc. 

Contact Telehealth for illnesses such as:

What Can I Expect from a Teladoc Visit? 

• Once you start a virtual chat or video session with your healthcare professional, you can talk about your health just like you would at a regular doctor’s visit. The doctor can give you advice, tell you what might be wrong, and give you medicine if needed. 
• Most medical check-ups take about 15 minutes or less. Most behavioral health visits last 45 minutes, just like an in-person visit.  
• If you’re making a video call, the healthcare professional may ask you to show your symptoms to better understand treatment. 
• Make sure to have your MHS ID ready when you call. 

NOTE: Teladoc should not be used for trauma, chest pain or shortness of breath. If you are experiencing any of these symptoms, go to the ER or dial 911. 

How Do I Use Teladoc?

Download the Teladoc Health app to talk to a board-certified healthcare provider anytime, anywhere by phone or video.  

1. Download the app from the App Store or in Google Play Store. 
2. Select “Register” within the app. 
3. Provide some information about yourself to verify your eligibility. 
4. Enter your contact details, create a username and password, and pick your security questions. 
5. Create your Teladoc account now, so it’s ready when you need it.