VerifyHCP Directory Verification Portal

Date: 08/09/21

Managed Health Services (MHS) is proud to introduce our contracted clinicians to VerifyHCP®, a quick and easy clinician directory verification portal developed by LexisNexis® Risk Solutions. To make attestation more efficient for your practice VerifyHCP enables you to validate or update pre-populated directory information in one place across all participating health plans.

Updated practice information allows us to provide patients with current directory information so they can select in-network providers, choose health plans, and ultimately access care. Our goal is to make this process as easy as possible for clinicians and their practices and to receive 100% response to outreach requests. Clinicians who do not respond to verification requests may face delayed claim reimbursements and removal from directories.

Clinician and practice outreach

Outreach to confirm and update directory information began on 7/6/2021. Several outreach methods are used including email, fax, and phone, with email being the primary method. Clinicians and practices will be directed to register and log in to the Verify Health Care Portal to confirm their directory information on file is accurate. The Portal is a secure, free website for clinicians and their staff to use to confirm directory information, as required by CMS and various state laws.

Contact LexisNexis Risk Solutions Tech Support at https://healthcare.custhelp.com/app/ask or the VerifyHCP Portal Help Desk phone number (1-888-245-4619) with questions about the portal.  Thank you for being our partner in care.