Submit and View Status of Prior Authorization (PA)
Date: 06/05/26
Check to see if a Medicaid Pre-Authorization is necessary by using our Prior Authorization online tool.
If an authorization is needed, you can access our MHS Provider Portal or Availity to submit a request online.
Submit the Provider Portal Authorization Form:
- On Provider Portal home page look up member and select new authorization option
- Select the Authorization Type. Inpatient or Outpatient Medical
- Choose Service Type for Inpatient or if Lab Testing for Outpatient
- Enter the provider’s last name or NPI number. A list of provider names and locations appear.
- Choose the name of the provider at the location that matches your search.
- Enter the primary diagnosis code.
- To add additional diagnosis codes, click the +sign. - Enter the ICD code and click Next.
- Scroll down on the right panel. The second service line displays the provider and service date information. - To add additional services lines, click the +sign.
- Add any Attachments if needed. 20MB is the size limit
- 'Finish Up' auto populates the user’s name, phone, fax and email address.
- Click Submit. A success message appears.
View Authorization Status on Provider Portal
- Go to Authorization Tab
- View Status, Authorization ID, Member Name, Date, Diagnosis Code, Auth Type, and Service
- When the Auth ID is selected additional information is displayed
Submit the Availity Authorization form
- On Availity hompage go to Patient Registration then Authorizations & Referrals
- Click on Authorization Request
- Select Organization
- Select Payer
- Choose Request Type: Inpatient or Outpatient
- Select Patient information
- Enter Requesting Provider Information
- Enter Service Information
- Enter Diagnosis Code(s)
- Enter Service Code(s)
- Enter Rendering Provider information
- Add Attachments if needed. 64MB is the size limit
- Click Submit
View Authorization Status in Availity
- Go to Homepage, Authorizations & Referrals and Auth/Referral Dashboard
- Multiple can be selections can be filtered by Status, Transaction Type, Organization, Payer and Date Range
- View results based on the filter