On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.
MHS needs to know how we can help care for you. And, we’ll reward you for telling us!
The Health Needs Screening (HNS) is a questionnaire that asks you about your health history and if you have any healthcare conditions. We want to know about your health right away so we can help match your needs with the right healthcare team. That’s why we give you a $30 My Health Pays reward if you complete this questionnaire within 30 days of becoming a member. Or you can get a $10 My Health Pays reward for completing it within 90 days of becoming a member.
- Go to a Walmart pharmacy kiosk.
- Scan the QR code on the back of your My Health Pays rewards card at the kiosk.
- Choose Health Needs Screening under the list of Current Programs.
- Answer the questions about your health. This will help us tailor the care you need.
- Your rewards will be immediately loaded to your card once you're done.
- Login to your member portal account. (Don’t have a portal account? Sign up for a secure member portal account today!)
- Call us. MHS Member Services is available from 8 a.m. to 8 p.m. Monday through Friday at 1-888-252-3410.
Need help? Try reading this guide:
Last Updated: 03/27/2024