New Member Checklist
Start Earning Rewards Today! Complete these tasks within 90 days of joining MHS as a member so that we can work together to provide you with the best healthcare.
Complete Your Health Needs Screening
Complete a Health Needs Screening within 30 days of becoming a member and earn a $30 CentAccount reward! Past 30 days? Complete a screening within 90 days and earn a $10 reward.
Choose your Doctor
It’s easy! Just use our Find a Doctor search to find a doctor near you, then let us know your choice by sending us a message on our Contact Us page. We’ll be in touch to confirm your choice.
Visit Your Doctor
Choose your primary medical provider and get a visit within 90 days of becoming a member and earn a $10 CentAccount reward! Use our Find a Doctor search, then let us know your choice by sending us a message on our Contact Us page.
Read Your Member Handbook & Quick Reference Guide
Your MHS Member Handbook tells you about all of your benefits as an MHS member. Your Quick Reference Guide is a listing of most-used MHS benefits and services information. Every member is sent a copy of the handbook and quick reference guide in the mail. If you did not get a copy, please Contact Us for a copy.
Sign Up for an MHS Member Secure Portal Account
If you are an MHS member over the age of 18, you can sign up for an MHS Member Secure Portal account. The member portal will let you see your current doctor selected with MHS, your authorizations, and will allow you to send secure messages to MHS Member Services.