Paying your HIP POWER Account
You must make your first monthly payment to your POWER Account within 60 days of being determined eligible for HIP. You become fully enrolled in the HIP program and receive healthcare benefits through MHS once your first POWER Account contribution is made. You are not “fully eligible” until you pay your first contribution.
As a fully eligible member, you must pay on time to keep your benefits. If your monthly payment is not made within 60 calendar days of its due date, you will no longer be able to receive healthcare services through the HIP program.
POWER Account Payments Site
Online payment options include autoamtic bank account deduction / electronic funds transfer, or payment via credit and debit card.
MHS encourages employers to contribute to a member’s POWER Account. An employer’s contribution may be used to pay up to 50% of the required contribution amount. If your employer agrees to make contributions, we will send further information. We will also help answer any questions and make sure any set-up issues or problems are handled.
Take the Employer Contribution letter, explaining the program, and form to have filled out by your employer. Member forms
Discuss this option directly with your employer to ensure payroll deduction is available at your place of work. Your employer should contact MHS to make necessary transaction arrangements with Member Services. Member forms
Check or Money Order
Check or money order should be addressed to MHS and mailed to our PO Box using the envelope sent with the bill you receive.
Automatic Bank Deduction / Electronic Funds Transfer
Complete the Electronic Funds Transfer form and mail it to Member Services. It may take one to two billing cycles for the amount to be deducted from your bank account. Member forms
Credit or Debit Cards
You can pay by credit or debit card in three ways:
- Follow the instructions for “Online Payment” on this page:
- Pay over the phone by calling MHS Member Services, or by calling the automated payment Interactive Voice Response (IVR) system. The IVR phone number is listed on your bill.
- Fill out our credit or debit card information on the payment coupon attached to your bill and mail it using the pre-addressed envelope included with your invoice.
Cash at Western Union
You may make cash payments at any of the over 900 Western Union locations throughout the state. Cash payments post to your account within one business day. Simply bring the payment coupon attached to the bill and tell the representative you would like to make a payment. For your ID number, please use your 12 character Member ID (it begins with “MHS” and is on the front of your POWER Account card, and on the front of the payment coupon. There is a small charge of $3.90 for sending a payment through Western Union.
Find Western Union locations at www.westernunion.com. Click on “Find a Location”, fill out the online form, and choose “submit”.
MHS will notify you if your payment was not processed due to lack of funds or problems with your bank. We reserve the right to pursue a fee of $25 to cover any costs we receive from returned checks or other payment rejections.
Can’t find the answer to your question? Try this list of answers to Healthy Indiana Plan members’ common questions: Healthy Indiana Plan Common Questions