The Contact Us form (above) will send your message to Managed Health Services (MHS) as an email. The email is not encrypted and is not transmitted in a secured format. By communicating with MHS through email, you accept the risks associated thereof. MHS does not accept responsibility or liability for any loss or damage arising from the use of email. To ensure the safety of your PHI, please send us a message through the Secure Member or Provider portal, or you can call us.
Click here for Frequently Asked Questions for MEMBERS.
Click here for Frequently Asked Questions for PROVIDERS.
Managed Health Services: 1-877-647-4848
Relay Indiana TDD/TTY Phone Number: 1-800-743-3333
- Member Services & Provider Services: Monday through Friday, 8 a.m. to 8 p.m. ESDT
- MHS offices: Monday through Friday, 8 a.m. to 5 p.m. ESDT, excluding holidays.
- Referrals and Authorizations: Monday through Friday, 8 a.m. to 5 p.m. ESDT(closes for lunch from 12 p.m. to 1 p.m.)
- Disease Management: Monday through Friday, 8:30 a.m. to 5 p.m. ESDT
- The MHS nurse hotline, NurseWise® is available 24/7 to answer your health questions.
MHS phone lines use an after-hours recording system that allows you to leave a message when we are closed. Messages are returned within two business days.